We reserve the right to change these rules and policies at any time, if deemed necessary.
It is your responsibility to fully understand the terms and conditions for our retreat.
1.In order to be able to reserve a spot in our retreat, you must pay 900$ of the full price on registration by bank.
2. The rest of the payment will be made in cash on your arrival, by using good quality(like-new) USD bills. We appreciate your understanding, as most Costa Rican banks do not accept bills in poor quality.
*Please keep in mind that bank machines have limited daily and weekly withdrawal,and therefore we highly recommend to bring the rest of the money with you,rather than rely on withdrawing here.
3. In case of cancellation within 24 hours of booking, we will refund your deposit, less transaction and administrative fees(250$).
4.In case of cancellation, we will not refund your deposit unless the cancellation is due to a medical issue found during the intake screening process. (A medical situation that would be considered risky in the context of an Ayahuasca ceremony)
5.Cancellation within 48 hours before the retreat start day or not being present will be charged with the full retreat price.
6.Your deposit can be transferred to another date or another person(friend,family member,etc),in accordance with your notice time,in the following manner:
*If you give notice within 2 to 4 weeks before the retreat start date,you may transfer 80% of your deposit.
*If you give notice within less than 2 weeks to 2 days before the retreat start date ,you may transfer 60% of your deposit.
7.You can only use your deposit for a later retreat or to pay for a new guest’s deposit, not to pay off another’s guest balance.
8.Your deposit is transferable if you wish to reschedule for any retreat within one year of your cancellation, with the exception of retreats canceled by us due to coronavirus situations.
9.Important information: Following the coronavirus outbreak, all retreat participants are required to purchase flight and travel insurance to cover all contingencies and nonrefundable expenses .In the case of a flight or retreat cancellation due to coronavirus deposits are non refundable but transferrable to another date.
In order to ensure the well-being of our guests ,facilitate a healing process, and respect everyone’s boundaries, the following rules must be followed by everyone wishing to take part in our retreat:
1.No behaviour that puts your own or others safety at risk.
2.No disruptive behaviour that creates discomfort for our guests before,during or after the ceremony.
3.No sexual harassment towards stuff or any of our guests.
4.No stealing – we aim to create a comfortable, relaxing, family atmosphere where everyone feels safe and secure.
*You will be sent home without question if you fail to respect the above rules!
*We reserve the right to pick our guests and to send anyone home at any time,if we consider it necessary.
*If one is considered medically unsafe we reserve the right to exclude him\her from the ceremony.
*We do not share any information between or about guests without their consent.